NHTSA Complaint #11187082 — 2008 MAZDA CX-9 UNKNOWN OR OTHER

Complaint Details

ODI Number	11187082
Vehicle	2008 MAZDA CX-9
Component	UNKNOWN OR OTHER
Date of Incident	March 12, 2019
Date Filed	March 15, 2019
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

I WAS ABOUT TO LEAVE FROM MY RESIDENTIAL PARKING LOT. I WENT TO CHECK MY WHEELCHAIR WAS SECURE. I OPENED THE LIFTGATE. AFTER SECURING THE WHEELCHAIR I PRESSED THE ELECTRONIC BUTTON TO CLOSE THE LIFTGATE. I HEARD 3 BEEPS, BUT THE DOOR/LIFTGATE WOULD NOT CLOSE.I TURNED THE CAR OFF AND ON, I GOT OUT THE MANUAL BEGAN TO TRY SEVERAL THINGS TO CLOSE THE DOOR/LIFTGATE. I LOCKED AND UNLOCKED THE DOOR LOCKS, I CHECKED NOTHING BLOCKING THE SENSORS. I USED THE POWER CONTROL BUTTON UNDER THE DASHBOARD AND THE DOOR STILL WOULD NOT CLOSE. I DID THIS FOR AN HOUR. FINALLY, SOMETHING HAPPENED & WAS ABLE TO CLOSE THE DOOR/LIFTGATE BY HAND. I TOOK THE CAR TO A REPUTABLE MACHANIC. THEY FOUND "MAZDA" HAD A "TSB" OUT ABOUT THE LIFTGATE LOCK ASSEMBLY AND IF THE LOCK FAILS, REPLACE THE ENTIRE PART. I TOOK THE CAR TO A MAZDA DEALER. THE COST TO SPECIAL ORDER THE PART AND REPAIR WOULD COST APPROX. $1200. I CAN NOT AFFORD TO REPLACE THE LOCK. I I AM A HADICAPPED PERSON. I USE MOBILITY DEVICES TO HELP ME REMAIN MOBILE AND GET TO AND FROM DOCTORS AND THERAPY.. I CANNOT TRANSPORT THESE DEVICES( WHEELCHAIR, ELECTRIC SKOOTER/CHAIR) BECAUSE OF THE LIFTGATE LOCK PROBLEM. I'M FEARFUL THE ASSEMBLY WILL LOCK PERMANENTLY AND EFFECT THE DOOR LOCKS. PLEASE, PLEASE ASSIST ME SO THE LIFTGATE CAN BE REPAIRED. THANK YOU.

Related Complaints for the 2008 MAZDA CX-9

Other UNKNOWN OR OTHER Complaints

#11449036 — January 26, 2022 — To whom it concern. Leaking water in my passenger seat, at the beginning we though that was the blower motor, we cha...

#11269310 — October 18, 2019 — WHEN ACCELERATING AFTER DRIVING FOR A FEW MINUTES MAYBE 10-15 AFTER THE VEHICLE HAS HAD TIME TO WARM UP, AS I AM APPL...

#11246517 — August 26, 2019 — ONE DAY, MY KEYLESS DON STOPPED WORKING. THE NEXT DAY THE DOOR KEPT LOCKING WHILE I WAS DRIVING ALMOST EVERY TIME I T...

#11206917 — May 10, 2019 — THE AIRBAGS WARNING LIGHT JUST CAME ON A COUPLE DAYS FOR MY CAR AND I TOOK IT THE MAZDA DEALER TO DIAGNOSE AND THEY S...

#11121594 — August 22, 2018 — REAR PASSENGER DOOR WILL NOT OPEN FROM INSIDE CAR THIS IS A SAFETY PROBLEM HAS ANYONE ELSE REPORTED THIS PROBLEM.I TO...

Recent Complaints for the 2008 MAZDA CX-9

#11593959 — SERVICE BRAKES — June 12, 2024 — While driving the vehicle the brakes became hard to depress and a hissing came from my steering column, the car would...

#11549308 — POWER TRAIN — October 11, 2023 — Once you get to 70mph it starts shaking like if a the wheels will fall off.

#11549308 — STEERING — October 11, 2023 — Once you get to 70mph it starts shaking like if a the wheels will fall off.

#11549308 — SUSPENSION — October 11, 2023 — Once you get to 70mph it starts shaking like if a the wheels will fall off.

#11549309 — WHEELS — October 11, 2023 — It acting like it doesn’t want to hold air. I have to air up my wheels every morning. It’s only the back wheels.