NHTSA Complaint #11186978 — 2018 NISSAN ARMADA
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11186978 |
| Vehicle | 2018 NISSAN ARMADA |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | 2,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | LA |
Consumer Description
BOUGHT A NEW 2018 NISSAN ARMADA IN DEC 2018 IN THE EVENING. NOT THINKING MUCH ABOUT IT PURCHASED MY NEW SUV AND DROVE HOME. SHORTLY AFTER MY PURCHASE I NOTICED IN THE SUN THAT MY TRUCK PAINT DIDN'T LOOK QUITE RIGHT. AFTER WASHING I NOTICED A COUPLE PAINT CHIPS AROUND THE DOOR AREA THAT WERE QUITE SIGNIFICANT. CONTACTED NISSAN PROMPTLY ABOUT THIS ISSUE. AFTER TAKING TO A NISSAN COLLISION CENTER AND BEING TOLD ITS A BAD QUALITY PAINT AND WILL ONLY BE CORRECT WITH BEING STRIPPED DOWN TO THE METAL AND REDONE, THIS WAS COMPLETELY DISREGARDED BY NISSAN. THEY THEN SENT ME A "SPECIALIST" WHO TOLD ME THAT PAINT CHIPS ARE COMMON AND THAT MY ORANGE PEEL IS IN THE NEW BLACK ARMADA IS TO HELP HIDE IMPERFECTIONS. NISSAN WILL NOT WARRANTY ANYTHING. NISSAN IS SELLING AUTOS WITH INFERIOR PAINT QUALITY. I AM SEEKING LEGAL ADVICE AND THIS IS A LESSON LEARNED ABOUT NISSAN PRODUCTS.