NHTSA Complaint #11186783 — 2010 FORD ESCAPE STEERING

Complaint Details

ODI Number	11186783
Vehicle	2010 FORD ESCAPE
Component	STEERING
Date of Incident	March 13, 2019
Date Filed	March 14, 2019
Mileage	180,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

POWER STEER ASSIST DISABLED EVEN AFTER FORD RECALL WAS SUPPOSED TO FIX. CAUSING VERY DANGEROUS DRIVING WITH THE OWNER NOT HAVING ABILITY TO STEER VEHICLE LOSS OF POWER STEERING. RECALL ON THE STEERING ISSUE ONLY A BAND-AID DOES NOT TRULY FIX ISSUE. WIFE DRIVING HOME IN VEHICLE POWER STEERING STOPS WORKING WITH KIDS IN CAR DRIVING ON CITY STREETS, SHE WAS ALSO UNABLE TO STEER VEHICLE DUE TO THE LACK OF POWER STEERING VERY HARD TO TURN THE WHEEL. NEEDED TO MEET WIFE TO GET CAR SO I COULD DRIVE IT BACK STILL VERY DIFFICULT FOR MYSELF AND I AM A STRONG PERSON.

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