NHTSA Complaint #11186641 — 2017 CHRYSLER PACIFICA

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFCA. WHILE DRIVING APPROXIMATELY 39 MPH, AN UNUSUAL NOISE WAS HEARD FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PASSENGER SIDE MOTOR AND STRUT WERE FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY EXPIRED. THE CONTACT WAS INFORMED TO CALL NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000. *DT*JB