NHTSA Complaint #11186384 — 2014 KIA SPORTAGE

THIS VEHICKE WAS PURCHASED NEW IN MARCH OF 2014. I AM THE ORIGINALK OWNER. WHILE MAKING AN OUT OF TOWN TRIP THE VEHICLE HAD A LOUND KNOCKING NOISE AND LOST POWER. I TOOK THE VEHICKLE TO AN INDEPENDENT GARAGE. THE INFOMRED ME THAT THE OIL PUMP QUIT FUNCTIONING AND THAT CAUSED THE MOTOR TO THROW A ROD. WHEN THIS OCCURED THE VEHICLE HAD 86,000 MILES ON IT. KIA HAS A 10 YEAR 100,000 MILE WARRANTY. ADDITIONALLY, I PURHCASED AN EXTENDED WARRANTY FROIM THE DEALERSHIP THAT WOULD COVER THE POWER TRAIN FOR 20 YEARS AND 200,000 MILES. THE VEHICLE HAS BEEN DELIVERED TO A KIA DELAERSHIP AND SO FAR I AM HEARING EXCUSES ON WHY THEY WILL NOT HONOR THE WARRANTY. THIS IS DESPITE THE FACT I HAVE PERFORMED REGUALR OIL CHANGES WITH FULL SYNTHETIC OIL SINCE I PURCHASED THE VEHICLE.