NHTSA Complaint #11186360 — 2012 BMW X5

I WAS DRIVING MY CAR AT 35 MILES PER HOUR SUDDENLY THE CAR LOST POWER STEERING WHEEL LOCKED SO IT WAS HARD TO KEEP CONTROL OF THE VEHICLE. I TRIED RESTARTING THE CAR BUT WITH NO RESULTS. A POLICEMAN HAD TO STAY BEHIND ME ALL THE TIME FOR OVER AN HOUR UNTIL A TOWING TRUCK CAME TO TOW THE CAR. BMW DIAGNOSTE THE CAR BEFORE WITH A FUEL RAIL REGULATOR. SO I WENT AND REPLACED THAT COMPONENT STILL THE CAR DID NOT WANT TO START!?. SO I TOWED IT TO BMW AFTER 4 DAYS OF DIAGNOSTICS THAT THEY SAID THE DIAGNOSTICS ITSELF IS $1900! THEY CAME TO A CONCLUSION THAT THE FUEL HIGH PRESSURE PUMP FAILED AND CONTAMINATED THE FUEL SYSTEM AND BROKE THE INJECTORS AND MESSED UP THE WHOLE FUEL SYSTEM. THEIR ESTIMATE TO REPLACE THE WHOLE IS OVER $11000! AND TO JUST REPLACE THE FAILED AND CLEAN UP THE FUEL SYSTEM IT WILL COST ME OVER $4000. THE CAR IS ONLY $75000 HOW WOULD A MAJOR FAILURE HAPPEN TO THAT COMPONENT. THERE WAS NO MISFUELING, THEY CHECKED THE DIESEL AND THEY SAID IT IS NOT GAS AND IT DOES NOT HAVE WATER EITHER. I HAVE READ WHERE OTHER PEOPLE COMPLAINING FROM THE SAME ISSUE FUEL HIGH PRESSURE PUMP FAILURE. IF I WERE ON A HIGHWAY AND SINCE THE CAR DID NOT GIVE ANY NOTICE OR MESSAGE I THINK I WOULD HAVE BEEN IN AN ACCIDENT SINCE THE CAR JUST SHUT DOWN WITH NO WARNING OR SIGN.