NHTSA Complaint #11186294 — 2005 INFINITI FX35

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11186294
Vehicle	2005 INFINITI FX35
Component	STRUCTURE:BODY
Date of Incident	June 6, 2008
Date Filed	March 12, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

OK THIS COMPLAINT IS ABOUT THE MELTING DASHBOARD ON MI VEHICLE IS NOT ONLY DANGEROUS TO DRIVE WHEN THE SUN IS IN FRONT OF YOU BECAUSE OF THE GLARE BUT COSMETICALLY LOOKS DISGUSTING, EVERY TIME SOMEONE GETS IN MY CAR ASKS ME IF MY CAR HAS SOME KIND OF DECEASED OR THEY EVEN MENTION CHICKENPOX AS A JOKE. I CONTACTED INFINITI ABOUT THE ISSUE END THEY TOLD ME THAT I JUST MISSED THE RECALL AND THEY COULDN'T DO ANYTHING ABOUT IT. WELL THE PROBLEM IS STILL THERE AND IS A FACTORY DEFECT THAT NOT ONLY ME BUT THOUSANDS HAS THE SAME PROBLEM. I ASK YOU FOR YOUR HELP TO SEE IF THIS PROBLEM COULD BE RESOLVED. I HEARD THAT MAZDA HAS RECALL ALL THEIR DEFECTIVE DASHBOARD AND I THINK THAT EVERY OTHER COMPANY SUCH AS LUXURY INFINITI SHOULD STAND BEHIND THEIR PRODUCT. I AM A FAMILY MAN WITH TWO KIDS 12 AND 7 AND I WOULD HATE TO THINK THAT SOMETHING CAN HAPPENED WHILE DRIVING WITH THIS DASHBOARD THAT MAXIMIZES THE GLARE DUE TO ITS CONDITION. I TOOK A FEW PICTURES TO SHOW YOU THE GLARE AND THE DEFECT. ALSO THIS HAPPENED IN NEW YORK WHERE I RESIDE AND EVERY SUMMER IT GETS WORST AND WORST.

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