NHTSA Complaint #11186084 — 2010 FORD ESCAPE STEERING

Complaint Details

ODI Number	11186084
Vehicle	2010 FORD ESCAPE
Component	STEERING
Date of Incident	March 6, 2019
Date Filed	March 12, 2019
Mileage	195,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. AFTER NOT DRIVING THE VEHICLE FOR TWO DAYS, THE VEHICLE OPERATED AS DESIGNED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MATTHEWS FORD LINCOLN (610 E PERKINS AVE, SANDUSKY, OH 44870, (877) 395-3736) WHERE IT WAS DIAGNOSED THAT THE SYSTEM NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 195,000.

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