NHTSA Complaint #11185981 — 2014 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11185981
Vehicle	2014 FORD EXPLORER
Component	STEERING
Date of Incident	March 10, 2019
Date Filed	March 11, 2019
Mileage	88,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE INTO A DRIVEWAY AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

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