NHTSA Complaint #11185816 — 2014 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11185816
Vehicle	2014 KIA SOUL
Component	ENGINE
Date of Incident	January 4, 2018
Date Filed	March 11, 2019
Mileage	124,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT HEARD A KNOCKING SOUND COMING FROM THE FRONT END OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND LATER TOWED TO CROWN KIA (903-581-7688, LOCATED AT 4818 TROUP HWY, TYLER, TX 75703) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.

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