NHTSA Complaint #11185482 — 2014 VOLKSWAGEN PASSAT STEERING

Complaint Details

ODI Number	11185482
Vehicle	2014 VOLKSWAGEN PASSAT
Component	STEERING
Date of Incident	March 5, 2019
Date Filed	March 9, 2019
Mileage	59,842 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

KEY INJECTION CYLINDER NOT ALLOWING ME TO START MY CAR. I PARKED MY CAR IN MY DRIVEWAY AND REMOVED THE KEY. LATER IN THE DAY I WENT TO START MY CAR AND MY KEY WOULD NOT FIT IN THE KEY CYLINDER. I LIKE IOKKED INSIDE THE KEY AREA AND THERE WAS A WHITE PLASTIC PIN BLOCKING THE KEY. MY STEERING WHEEL AND FRONT WHEELS WERE ALSO LOCKED. I HAD TO HAVE IT TOWED TO THE DEALERSHIP WHERE IT WAS DIAGNOSED WITH TWO PARTS TO BE CHANGED AT A COST OF $840. THE CAR DOESN'T EVEN HAVE 60,000 MILES. IS THERE A RECALL FOR THIS?

Related Complaints for the 2014 VOLKSWAGEN PASSAT

Other STEERING Complaints

#11711051 — January 15, 2026 — 1) Transmission vehicle is not able to be driven Driving on the highway taking kids to school as my vehicle would not...

#11666906 — June 14, 2025 — Called the dealership at commonwealth motors and all other dealership to take care of the recall as that is the only ...

#11627850 — November 28, 2024 — The wheel clock spring in the steering column is making loud noises and the horn has stopped working. The airbag ligh...

#11573211 — February 21, 2024 — The component that failed is in the official dealer report. I am not an expert however definitely an issue with elect...

#11503043 — January 22, 2023 — Vehicle originally was taken in for a recall on the clock spring, now having the same issue again start up a couple m...

Recent Complaints for the 2014 VOLKSWAGEN PASSAT

#11713396 — ENGINE — January 26, 2026 — I am reporting a recurring engine defect in a 2014 Volkswagen Passat that has resulted in repeated engine failure and...

#11713396 — POWER TRAIN — January 26, 2026 — I am reporting a recurring engine defect in a 2014 Volkswagen Passat that has resulted in repeated engine failure and...

#11711051 — POWER TRAIN — January 15, 2026 — 1) Transmission vehicle is not able to be driven Driving on the highway taking kids to school as my vehicle would not...

#11693624 — AIR BAGS — October 15, 2025 — The contact owns a 2014 Volkswagen Passat. The received notification of the NHTSA Campaign Number: 24V834000 (AIR BAG...

#11688613 — AIR BAGS — September 20, 2025 — The Volkswagen dealership advised they could not fix the airbag recall. They said that the parts are on extreme back ...