NHTSA Complaint #11184803 — 2013 FORD ESCAPE

VEHICLE "SERVICED" FOR SAFETY RECALL 13S12 ON JULY 22ND 2017 AT FORD DEALERSHIP SERVICE CENTER IN TULSA, OK VEHICLE IN SERVICE CENTER FOR 7 DAYS WHEN THE WORK ORDER CALLED FOR 2 DAYS. VEHICLE NEVER GAVE ANY INDICATION OF LOW COOLANT ENGINE TEMPERATURE WOULD BE HIGH UPON STARTING THE VEHICLE IN THE MORNINGS. VEHICLE WOULD STALL AND DIE REGULARLY. VEHICLE STALLED AND LOST POWER ON HIGHWAY 03/02/19 AND CEASED COMPLETELY REQUIRING A TOW TO FORD DEALERSHIP. AWAITING DIAGNOSIS FROM SERVICE DEPARTMENT. EXPERIENCING LOCALIZED OVERHEATING OF THE ENGINE CYLINDERHEAD WHICH MAY CAUSE CRACKS THAT COULD ALLOW OIL TO LEAK . THIS IS THE EXACT REASON FOR THE RECALL AND FORD HAS FAILED TO REPAIR THE VEHICLE CORRECTLY. I HAVE BEEN DRIVING AN UNSAFE VEHICLE AND USING IT TO COMMUTE MY FAMILY. FORD SHOULD TAKE OWNERSHIP AND MAKE THIS RIGHT FOR ALL OWNERS EXPERIENCING THESE ISSUES IT IS A DANGER TO PERSONAL SAFETY.