NHTSA Complaint #11184797 — 2016 DODGE DURANGO SUSPENSION

Complaint Details

ODI Number	11184797
Vehicle	2016 DODGE DURANGO
Component	SUSPENSION
Date of Incident	February 16, 2019
Date Filed	March 7, 2019
Mileage	35,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WENT OUT TO GET SOMETHING OUT OF THE CAR THAT HAS BEEN PARKED IN THE DRIVEWAY FOR A COUPLE OF DAYS, AFTER A RAIN EVENT AND NOTICED LIFTGATE TRACK LIGHTS GETS WATER INSIDE EVENTUALLY CAUSING AN ELECTRICAL SHORT IN THE RED LED'S IT'S A WHOLE ASSEMBLY WHICH INCLUDES LICENSE PLATE LIGHTS & BACKUP CAMERA, THE PART IS EXPENSIVE AND WARRANTY FOR THIS TYPE OF PART IS UP TO 36,000 MILES. ALSO THERE IS A SQUEAKING NOISE WITH THE SUSPENSION WHILE IN MOTION WHEN YOU GO DOWN OR UP ON A SLOPED AREA (ETC. TURNING IN OR OUT OF A GAS STATION ENTRANCE) DEALERS CANT FIGURE OUT WHY. THESES ARE POSSIBLE SAFETY ISSUES BUT UNKNOWN

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