NHTSA Complaint #11184615 — 2016 CHEVROLET SILVERADO 2500

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING, THE DRIVER'S SIDE VISOR STARTED LEAKING WATER INSIDE THE VEHICLE. THE CONTACT WAS CONCERNED THAT THE LEAK COULD SHORT OUT THE ELECTRICAL COMPONENTS ON THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO HASELWOOD CHEVROLET BUICK GMC (501 W HILLS BLVD, BREMERTON, WA 98312, (360) 616-3272) WHERE IT WAS DIAGNOSED THAT THE XM SATELLITE RADIO ANTENNA SEAL FAILED, BUT THE WARRANTY WAS EXPIRED. THE FAILURE WAS CONSIDERED WATER DAMAGE AND WAS NOT COVERED. THE DEALER STATED THAT THERE WERE MANY SIMILAR FAILURES WITH OTHER GM VEHICLES AND MANY DEALERS WERE RUNNING OUT OF PARTS. THE MANUFACTURER STATED THAT THERE WAS NO RECALL OR WARRANTY COVERAGE; THEREFORE, THEY WOULD NOT PAY FOR THE REPAIR COST. THE FAILURE MILEAGE WAS 65,000.