NHTSA Complaint #11183948 — 2013 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11183948
Vehicle 2013 KIA SORENTO
Component ENGINE
Date of Incident
Date Filed
Mileage 163,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

WHILE DRIVING ON THE EXPRESSWAY (APPROX. 70MPH) THE CAR BEGAN TO KNOCK FROM ENGINE LOUD. ALSO THERE WAS A LOT NOISE I CAN'T BEGIN TO EXPLAIN. IMMEDIATELY IT SMELLED LIKE THERE WAS A BURNING SMELL. THERE WAS BLACK SMOKE COMING FROM THE EXHAUST. THERE WAS NO ISSUES OR INDICATIONS OF ANY PROBLEMS BEFORE THIS HAPPENED. LUCKILY I WAS COMING UP ON A REST STOP AND I GOT IT INTO THE LOT AND CALLED A TOW TRUCK. OF COURSE I START MAKING CALLS AS SOON AS POSSIBLE. PULL UP COMPLAINTS ABOUT THE CAR. BUT I HAVE ONE OF THE SOOL VIN #S NOT COVERED UNDER THE RECALL FOR THE SAME EXACT THING THAT THOUSANDS ARE GETTING HELP WITH. STILL HAVE TO PAY FOR THE CAR. CAN'T DRIVE THE CAR. 2 MONTHS NOW OF BEING TOLD THERE'S NOTHING I CAN DO.

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