NHTSA Complaint #11183930 — 2012 FORD F-150

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11183930
Vehicle 2012 FORD F-150
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 54,580 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

IN FEBRUARY 2017 WHILE BACKING OUT OF A PARKING SPACE ON A DOWN HILL SLOP I WAS UNABLE TO STOP THE VEHICLE AND INTO GRASS AREA ALMOST HITTING A TREE IN REVERSE. THE POWER BRAKES WERE SO HARD I COULD NOT MOVE THE BRAKE PEDAL. ONCE IT CAME TO REST I PUT THE VEHICLE IN DRIVE AND LET OFF THE BRAKE PEDAL THEN REAPPLIED THE BRAKE AND THEY WORKED. I THEN TOOK THE VEHICLE TO THE DEALER AND THEY PERFORMED A RECALL FSA 15N05 ON 2/27/2017 WITH 35,514 MILES ON THE VEHICLE. THEN ON 2/16/2019 I WAS BACKING OUT OF MY GARAGE AND AGAIN COULD NOT STOP THE VEHICLE AND WENT INTO GRASS HILL OF MY YARD.AGAIN MY BRAKE PEDAL WAS HARD AND NO POWER BRAKES. WHEN THE VEHICLE CAME TO A STOP I LET OFF THE BRAKE AND REAPPLIED AND THEY STARTED TO WORK AGAIN. I TOOK VEHICLE TO THE DEALER THAT DAY FOR THEM TO CHECK IT OUT. THEY NOTIFIED ME IT AGAIN WAS THE BRAKE VACUUM PUMP HAS HAS FAILED AGAIN AND FORD WILL NOT FIX IT SINCE IT WAS FIXED ONCE BEFORE UNDER THIS RECALL. THE DEALER ALSO TOLD ME THEY CANNOT FIX IT DUE TO THE PUMPS BEING BACK ORDERED FOR AT LEAST 30 DAYS. SO THE FIRST RECALL REPAIR ONLY LASTED 19,108 MILES AND LESS THAN 2 YEARS. LUCKILY NO ONE WAS BEHIND ME BEHIND ME TO GET RUN OVER AND NO DAMAGE OCCURRED. MY FEELING THAT THIS IS CLEARLY A SAFETY ISSUE AND PARTS SHOULD LAST LONGER. IT APPEARS TO BE A PROBLEM SINCE THE PART IS NOW ON BACK ORDER AND LOOKS TO BE A POOR DESIGN.

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