NHTSA Complaint #11183921 — 2014 KIA SORENTO

TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE DRIVING 60 MPH, THE VEHICLE FAILED TO ACCELERATE, LOST POWER, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO KIA OF MACON (3931 RIVER PLACE DR, MACON, GA 31210, (478) 757-0077) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) ON FEBRUARY 15, 2019. THE MANUFACTURER WAS NOT CONTACTED. ON A SEPARATE OCCASION, WHILE DRIVING 30 MPH, THE CONTACT WAS ALERTED BY OTHER MOTORISTS THAT HER VEHICLE WAS ON FIRE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW LOT. THE CONTACT CALLED ED VOYLES KIA OF CHAMBLEE (5647 PEACHTREE INDUSTRIAL BLVD, CHAMBLEE, GA 30341, 770- 232-6247). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 62,437.