NHTSA Complaint #11183911 — 2007 JEEP GRAND CHEROKEE POWER TRAIN

Complaint Details

ODI Number	11183911
Vehicle	2007 JEEP GRAND CHEROKEE
Component	POWER TRAIN
Date of Incident	January 28, 2019
Date Filed	March 4, 2019
Mileage	87,245 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE APPROACHING A STOP, THE VEHICLE INADVERTENTLY SHIFTED INTO NEUTRAL. THE FAILURE OCCURRED INTERMITTENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MONROEVILLE CHRYSLER JEEP 3(651 WILLIAM PENN HWY, MONROEVILLE, PA 15146, (412) 856-1422) WHERE THE TRANSFER CASE WAS REPAIRED TWICE AND THE MOTOR AS WELL. THE CONTACT STATED THAT THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 13V175000 (POWER TRAIN, ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 87,245.

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