NHTSA Complaint #11183731 — 2016 CHRYSLER 300

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11183731
Vehicle	2016 CHRYSLER 300
Component	AIR BAGS
Date of Incident	February 15, 2019
Date Filed	March 3, 2019
Mileage	37,462 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

WHILE VEHICLE IS ON AND RUNNING "SERVICE AIR BAG SYSTEM" MESSAGE RANDOMLY APPEARS AND DISAPPEARS WHEN THE VEHICLE IS IN PARK OR IN MOTION. SERVICE AIR BAG INDICATOR LIGHT ALSO ILLUMINATES RANDOMLY AFTER MESSAGE IS DISPLAYED AND THEN GOES OUT AFTER A RANDOM AMOUNT OF TIME HAS ELAPSED. TOOK VEHICLE TO LOCAL CHRYSLER DEALERSHIP AND THEY SAID THAT IT MAYBE BE ONE OF SEVERAL KNOWN ISSUES THAT THEY ARE AWARE OF BUT NO RECALLS HAVE BEEN ISSUED ON ANY OF THE POSSIBLE SAFETY ISSUES THAT MAYBE CAUSING THE NOTIFICATION. THEY WOULD NOT BE ABLE TO DO ANYTHING TO THE VEHICLE TO FIX THE PROBLEM FOR SURE AND GUARANTEE THE AIR BAGS ACTUALLY WILL WORK WHEN NEEDED.

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