NHTSA Complaint #11183628 — 2017 MERCEDES-BENZ GLS450 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11183628
Vehicle	2017 MERCEDES-BENZ GLS450
Component	ELECTRICAL SYSTEM
Date of Incident	February 1, 2019
Date Filed	March 2, 2019
Mileage	5,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

AFTER OWNING THE VEHICLE FOR MORE THAN 2 YEARS, THE REAR TAILGATE OPENED BY ITSELF 3 TIMES IN 8 DAYS. THE FIRST TIME, THE VEHICLE WAS PARKED IN OUR HOME GARAGE. THE SECOND TIME, WE WERE TRAVELING ON A CITIY STREET WHEN THE TAILGATE JUST POPPED OPEN ON ITS OWN. THE THIRD TIME, WHEN EXITING A PARKING GARAGE WITH A LOW ROOF, IT OPENED BY ITSELF, STRIKING THE LOW OVERHANG IN THE GARAGE. THIS TIME, THE GLASS WAS BROKEN AND THE BODY DAMAGED. THE FIRST INCIDENT OCCURRED WHEN THE VEHICLE WAS PARKED. THE SECOND INCIDENT, THE VEHICLE WAS MOVING AT 35 MPH. THE THIRD INCIDENT, THE VEHICLE WAS MOVING AT ABOUT 5 MPH.

Related Complaints for the 2017 MERCEDES-BENZ GLS450

Other ELECTRICAL SYSTEM Complaints

#11710906 — January 14, 2026 — The contact owns a 2017 Mercedes-Benz GLS450. The contact heard an abnormal humming sound when the vehicle was starte...

#11619840 — October 15, 2024 — Fire started in the Engine and consumed the entire vehicle in less than 5 minutes

#11513006 — March 21, 2023 — Car destroyed by fire on March 19, 2023 while at a quick stop near Chickasaw, OK. Car was last serviced by Mercedes-B...

#11452172 — February 16, 2022 — Our car, Mercedes GLS 450, caught on fire after pulled into the garage from a short drive on local streets, which res...

#11191265 — March 25, 2019 — TL* THE CONTACT OWNED A 2017 MERCEDES-BENZ GLS450. AFTER THE VEHICLE WAS PARKED FOR APPROXIMATELY 30 SECONDS, IT CAUG...

Recent Complaints for the 2017 MERCEDES-BENZ GLS450

#11713114 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING — January 24, 2026 — Car did not brake when going about 5-7mph and crashed into another car.

#11713114 — FORWARD COLLISION AVOIDANCE: WARNINGS — January 24, 2026 — Car did not brake when going about 5-7mph and crashed into another car.

#11710906 — EXTERIOR LIGHTING — January 14, 2026 — The contact owns a 2017 Mercedes-Benz GLS450. The contact heard an abnormal humming sound when the vehicle was starte...

#11710906 — VISIBILITY — January 14, 2026 — The contact owns a 2017 Mercedes-Benz GLS450. The contact heard an abnormal humming sound when the vehicle was starte...

#11695525 — POWER TRAIN — October 24, 2025 — My 2017 Mercedes-Benz GLS 450 is experiencing serious and unpredictable transmission behavior related to the valve bo...