NHTSA Complaint #11183544 — 2013 KIA SORENTO

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11183544
Vehicle 2013 KIA SORENTO
Component ENGINE
Date of Incident
Date Filed
Mileage 126,737 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State HI

Consumer Description

I PREVIOUSLY HAD NO ISSUES WITH MY VEHICLE, BESIDES AN AIRBAG LIGHT THAT REPEATEDLY TURNED ON FOR NO REASON. I FOLLOWED RECOMMENDED SCHEDULED MAINTENANCE AND HAD RECENTLY HAD AN OIL CHANGE AND FULL DIAGNOSTIC. A WEEK AGO, WHILE DRIVING, MY ENGINE SUDDENLY BEGAN SPUTTERING THEN DIED. I PULLED OVER, LOOKED UNDER THE HOOD, AND FOUND NOTHING VISIBLY AMISS. THEN I GOT BACK INTO THE CAR AND IT STARTED BACK UP. THEN AFTER DRIVING A SHORT DISTANCE THERE WAS A CLICKING SOUND IN THE ENGINE AND MY ENGINE LIGHT HAD COME ON. I DROVE ANOTHER 20 MINUTES, PARKED THE VEHICLE OVER NIGHT AND STARTED IT UP THE NEXT MORNING. ALTHOUGH IT CONTINUED TO CLICK THE ENGINE LIGHT WAS NO LONGER ON. AFTER DRIVING ABOUT 30 MINUTES THE CLICKING GREW MORE INSISTENT THAN THERE WAS A LOUD "SNAP" NOISE AND MY ENGINE DIED. I TOWED THE CAR TO MY REPAIR SHOP, THE KIA DEALERSHIP IN WAIPAHU, AND THEY INFORMED ME THAT THE ENGINE HAD SEIZED AND WAS IRREPARABLE. THEY COULD NOT DIAGNOSE EXACTLY WHAT WAS WRONG BUT THEY ASSURED ME THAT REGARDLESS OF MY DILIGENT MAINTENANCE THE VEHICLE WAS BEYOND REASONABLE REPAIR.

Related Complaints for the 2013 KIA SORENTO

Other ENGINE Complaints

#11710092 Car stalled several times including as I was turning through an intersection. I took my car to KIA Ganley if Boardman...
#11702856 While driving, my vehicle developed engine knocking, lost power, overheated, and produced smoke from the engine compa...
#11702339 I am reporting a safety defect on my 2013 Kia Sorento (VIN: [XXX] ). Before the failure, the vehicle began experienc...
#11696982 I was on my way back from California to Mississippi when motor derated and started knocking in Williams , Az. My Kia ...
#11681464 My motor is knocking and losing compression

Recent Complaints for the 2013 KIA SORENTO

#11711398 ELECTRICAL SYSTEM The contact owns a 2013 Kia Sorento. While the contact's granddaughter was attempting to start the vehicle, the vehic...
#11711398 SERVICE BRAKES, HYDRAULIC The contact owns a 2013 Kia Sorento. While the contact's granddaughter was attempting to start the vehicle, the vehic...
#11710092 SERVICE BRAKES Car stalled several times including as I was turning through an intersection. I took my car to KIA Ganley if Boardman...
#11710092 UNKNOWN OR OTHER Car stalled several times including as I was turning through an intersection. I took my car to KIA Ganley if Boardman...
#11708249 POWER TRAIN As per a consumer affairs article, hub assembly and wheel speed sensors should be covered by power train and/or relev...
Check any vehicle history by VIN - Free vehicle history report