NHTSA Complaint #11183449 — 2006 TOYOTA AVALON

TOYOTA COMPANY REFUSE TO HONOR MY COMPLAINT THAT I DID NOT RECEIVE ANY LETTERS REGARDING A RECALL ON MY 2006 TOYOTA AVALON. TOYOTA COMPANY STATES THAT THE RECALL ON MY 2006 AVALON HAS EXPIRED. TOYOTA COMPANY STATED THEY MAIL OUT A RECALL LETTER TO MY ADDRESS IN 2015 AND 2017. I DID NOT RECEIVE THE LETTER AT MY ADDRESS. I LIVE IN A MOBILE HOME PARK WHERE ITS ABOUT 30 MOBILE HOMES IS LOCATED WITH THE ADDRESS, EXCEPT THE LOT NUMBER IS DIFFERENT. I SEARCH THROUGH MY MAIL TO DOUBLE CHECK AND I DO NOT HAVE ANY LETTERS REGARDING A RECALL. I CALLED LAST YEAR (2018) BECAUSE I NOTICE SEVERAL SPLITTING LINE ACROSS THE DASH BOARD OF MY CAR DASHBOARD AND IT HAS A STICKY FEELING BY TOUCHING. I HAVE READ SEVERAL EMAILS STATING "ACCORDINGLY, PER WEBSITES ON RECALL THERE IS NO TIME LIMIT ON GETTING A RECALL FIXED, AND MOST DEALERS SHOULD HONOR THE RECALL AND FIX YOUR CAR FREE OF CHARGE. THE ONLY EXCEPTION IS IF YOUR VEHICLE IS OLDER THAN TEN YEARS AT THE TIME OF THE RECALL, THE DEALER MAY NOT FIX THE VEHICLE FOR FREE. REGARDLESS, YOU SHOULD STILL MAKE THE NECESSARY CHANGES OR CONTACT THE AUTOMAKER DIRECTLY AND LET THEM KNOW OF YOUR PREDICAMENT". MY PREDICAMENT IS I DO NOT WANT ANYTHING TO HAPPEN AND I CANNOT AFFORD TO PAY THE COST TO REPLACE THE DASHBOARD. ALL I WANT IS FOR THEM TO REALIZE THAT MY DEFECT FOR THE RECALL DID NOT SHOW UNTIL LAST YEAR. I GET MY CAR SERVICE EVERY YEAR AND THERE WAS NO VISIBLE DEFECT ON THE DASHBOARD.