NHTSA Complaint #11183319 — 2014 JEEP WRANGLER

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11183319
Vehicle 2014 JEEP WRANGLER
Component AIR BAGS
Date of Incident
Date Filed
Mileage 47,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

I HAVE THE 2014 JEEP WRANGLER WITH ONLY 47000 MILES. I HAVE KEPT EXCELLENT CARE OF THIS VEHICLE AND IT IS USED ONLY AS DAILY DRIVER WITH NO ABUSE WHATSOEVER.JUST WITHIN THE MONTH OF 2/2019 A CODE; P0305 MISFIRE DEVELOPED WITH THE TYPICAL PENASTAR ENGINE "KNOCK" AND IDLING ROUGH. ALSO, THE LAST WEEK OF 2/2019 THERE WAS A LARGE OIL SPOT ON MY GARAGE FLOOR DUE TO AN OIL COOLER/OIL HOUSING LEAK. WE IMMEDIATELY CONTACTED THE SERVICE SUPERVISOR AT THE DEALERSHIP WHO STATED THAT THIS HAS BEEN A COMMON OCCURANCE AND THE OIL COOLER/HOUSING UNIT IS REPLACED OFTEN. HOW IT IS POSSIBLE THAT CHRYSLER CAN ALLOW THIS? AT 47000 MILES THIS SHOULD NEVER HAPPEN AND IS ENEXCEPTABLE.UNTIL THIS EXTENSIVE REPAIR IS COMPLETED THE VEHICLE IS IS RENDERED USELESS AND MY JOB IS NOW INTERRUPTED. NOW IN ADDTION TO THE MISFIRE I NOW HAVE THIS HUGE OIL LEAK TO CONTEND WITH; PLEASE REFER TO THE PICTURE ATTACHED OF THE OIL STAIN THAT WAS DISCOVERED ON MY GARAGE FLOOR.... THE ENTIRE BOTTOM OF THE OF MY TRANSMISSION/BELL HOUSING AND CROSS MEMBER COVERED IN OIL. MOREOVER I JUST RECEIVED AN LETTER INFORMING ME THAT THE PASSENGER SIDE AIR BAG ALSO IS RECALLED AND I HAVE YET TO ADDRESS THIS AS WELL. I WILL NEVER PURCHASE ANOTHER CHRYSLER PRODUCT AGAIN. I CAN'T TELL YOU THE LEVEL OF DISAPPOINTMENT AND BETRAYAL I FEEL FOR BUYING AN "AMERICAN MADE" CAR. I HOPE CHRYSLER/FIAT CORPERATE IS ENJOYING SHORT CHANGING THE CONSUMER BUY USING INFERIOR AND FAULTY PARTS TO SAVE MONEY AND RIP OFF THE CONSUMER THIS WAY. I AM SURE NO ONE CARES AND I AM JUST WASTING MY TIME BUT THIS SHOULD BE NOTED AND PEOPLE MADE AWARE.

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