NHTSA Complaint #11182827 — 2012 DODGE AVENGER

MY CAR ONE DAY JUST STARTED BLOWING COLD AIR WHEN MY HEATER IS ON. I TALKED TO THE DEALER SHIP AND SAID IT WAS A ACTUATOR THAT HAD GONE OUT. I MENTIONED TO THEM ABOUT SEEING ONLINE THAT A SOME OTHER AVENGER OWNERS WHERE HAVING THE SAME ISSUE AND THAT IT WAS CAUSED BUT SAND AND METAL FLAKES LEFT OVER FROM CASTING FILLING UP THE HEATER CORE AND RADIATOR. AFTER MY SECOND TRIP BACK TO THE DEALER FOR THEM TO LOOK AT IT THEY TOLD ME THAT MY HEATER CORE WAS BURNT UP AND NEEDED TO BE REPLACED. I TOOK IT TO A RADIATOR SHOP AND ASKED FOR A SECOND OPINION AND WAS TOLD THAT AFTER LOOKING INTO THE PROBLEM AND LOOKING AT THE HEATER CORE THAT IT WAS NOT BURNT UP AND THO IT COULD USE A GOOD FLUSHING WAS NOT THE ISSUE.