NHTSA Complaint #11182663 — 2018 HONDA CR-V

I NOTICED THE OIL LEVEL BEING OVER FULL IN THE FALL OF 2018, AT THAT TIME WE HAD ABOUT 6,000 MILES ON THE VEHICLE. AT 7237 MILES I HAD MY FIRST OIL CHANGE OUR DEALER ON OCTOBER 15, 2018. I BECAME AWARE OF THE OIL DILUTION ISSUE AFTER RECEIVING A LETTER FROM HONDA REGARDING SERVICE BULLETIN 18-114. I CHECKED THE OIL LEVEL AND FOUND IT TO BE WAY OVER-FILLED ON DECEMBER 1, 2018. I VISITED THE DEALER AND THEY ADVISED THAT A PERMANENT FIX WAS ON ITS WAY AND I SHOULD WAIT FOR A FORMAL RECALL, HOWEVER I WAS VERY CONCERNED ABOUT THE LONG TERM AFFECT ON OUR CAR'S ENGINE SO I RETURNED TO THE DEALER AND EXPRESSED MY DISPLEASURE WITH THE DELAY. THEY CALLED ME A DAY OR TWO LATER INDICATING THAT THEY WOULD PERFORM THE RECALL WORK WHICH WAS COMPLETED ON JANUARY 8, 2019. I CHECKED THE OIL LEVEL IMMEDIATELY AFTER THE OIL CHANGE AND FOUND IT WAS AT THE TOP OF THE ORANGE PLASTIC TIP OF THE DIPSTICK (I REALIZE THE FULL LEVEL IS AT THE TOP HOLE IN THE ORANGE TIP). HOPING THAT THE OIL DILUTION ISSUE WAS FIXED, I CHECKED THE OIL AGAIN TODAY, FEBRUARY 15, 2019 AFTER THE VEHICLE SAT IN THE GARAGE ALL NIGHT. THE OIL LEVEL WAS FOUND TO BE WAY ABOVE THE FULL MARK AND BEYOND THE TOP OF THE ORANGE TIP BY MORE THAN '. THE OIL DILUTION ISSUE HAS NOT BEEN CORRECTED IN MY VEHICLE. I FILED A COMPLAINT WITH HONDA MC AND RECEIVED A PHONE CALL FROM A TECH WHO INFORMED ME THAT "THERE WAS NO ISSUE WITH THE VEHICLE AND IF THE CHECK ENGINE LIGHT CAME ON TO RETURN TO THE DEALER". I EXPRESSED MY DISPLEASURE WITH THIS RESPONSE AND SHE REPEATED HER "CANNED" RESPONSE. I AM NOT THE ONLY OWNER OF THIS VEHICLE/ENGINE WITH THE SAME ISSUE. I REQUEST THAT THE NHTSA FORMALLY INVESTIGATE THIS MATTER AS THE CANADIAN AND CHINESE GOVERNMENTS HAVE AND HAVE FOUND THIS MATTER TO BE REAL.