NHTSA Complaint #11182599 — 2018 DODGE DURANGO

TL* THE CONTACT OWNS A 2018 DODGE DURANGO. WHILE DRIVING 43 MPH OVER AN ICY PATCH IN THE ROAD, THE VEHICLE CRASHED INTO A GUARDRAIL, THREE TELEPHONE POLES, AND A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A SHOULDER INJURY AND MEDICAL ATTENTION WAS PROVIDED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. A SPECIAL INSPECTOR COLLECTED THE EVENT DATA RECORDER AND INFORMED THE CONTACT THAT THE FRONT PASSENGER SIDE IMPACT WOULD NOT CAUSE THE AIR BAGS TO DEPLOY. THE FAILURE MILEAGE WAS 5,000. THE VIN WAS NOT AVAILABLE. *DT*JB