NHTSA Complaint #11182499 — 2011 SUBARU LEGACY

TORQUE CONVERTER ISSUES BEGAN AT 104,000 MILES, BUT I WAS NOT ABLE TO GET IT INTO SUBARU TO LOOK AT UNTIL 108,000. I AM NOW BEING TOLD THAT I NEED TO PAY FOR THE TORQUE CONVERTER REPLACEMENT. THERE ARE KNOWN ISSUES WITH THE TORQUE CONVERTER AFFECTING DRIVER SAFETY. MY VEHICLE WOULD SHUT OFF WHEN COMING TO A STOP, AND ACTUALLY SHUT OFF AS I CAME TO A STOP TO CROSS TRAFFIC TO ENTER A SHOPPING CENTER. MULTIPLE TIMES MY VEHICLE SHUT OFF AT TRAFFIC LIGHTS AND STOP SIGNS. MY VEHICLE EVEN SHUT OFF WHEN I HAD TO SLOW DOWN FOR A CAR THAT PULLED OUT IN FRONT OF ME. THE DELAY IN ME HAVING TO RESTART MY CAR NEARLY RESULTED IN THE VEHICLES COMING UP BEHIND RUNNING INTO ME DUE TO MY CAR BEING DISABLED IN TRAFFIC. ISSUES ARE RESULTING IN NEAR COLLISIONS WITH THE AFFECTED VEHICLE. BASED ON MY CAR BEING SLIGHTLY OVER THE 100K MILES I MUST PAY OUT OF POCKET FOR THE REPAIR. SUBARU HAS NOT ADDRESSED THE TORQUE CONVERTER KNOWN ISSUE IN A WAY TO PROTECT DRIVER SAFETY.