NHTSA Complaint #11182441 — 2011 FORD F-150 STEERING

Complaint Details

ODI Number	11182441
Vehicle	2011 FORD F-150
Component	STEERING
Date of Incident	February 25, 2019
Date Filed	February 25, 2019
Mileage	118,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

FIRST PROBLEM IS THE ELECTRIC POWER STEERING. TODAY I WAS DRIVING HOME FROM WORK EVERYTHING WORKING FINE, MODERATE TRAFFIC, AND I HAPPENED UPON A SHARP CURVE IN THE ROAD WHERE I COMPLETELY LOST ELECTRIC POWER STEERING AND ALMOST CAREENED INTO ONCOMING TRAFFIC. I PULLED OVER TO GATHER MYSELF AND SLOWLY DROVE TO THE CLOSEST PULL OFF. SUDDENLY MY POWER STEERING WAS WORKING AGAIN. THIS HAS HAPPENED 5 TIMES NOW. FORD CANT FIND ANYTHING WRONG BUT THEY ARE HAPPY TO REPLACE THE ELECTRIC POWER STEERING BOX FOR $1800. IT IS AN UN SERVICEABLE PART SO IT MUST BE REPLACED. THIS SYSTEM IS FAULTY AND DANGEROUS. THIS ALL OCCURRED DURING CITY DRIVING. THERE SHOULD BE A RECALL BEFORE SOMEONE IS HURT.

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