NHTSA Complaint #11182308 — 2010 HYUNDAI SONATA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11182308
Vehicle	2010 HYUNDAI SONATA
Component	STEERING
Date of Incident	January 30, 2019
Date Filed	February 25, 2019
Mileage	105,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	HI

Consumer Description

TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT THE COUPLING IN THE STEERING COLUMN WAS LOOSE AND THE STEERING WHEEL SHOOK WHILE DRIVING. HYUNDAI WAIPIO (94-1299 KAUKA BLVD, WAIPAHU, HI 96797, (808) 679-3400) STATED THAT THE COUPLING NEEDED TO BE REPLACED; HOWEVER, THEY CHARGED $600 IN LABOR FOR A $3 PART. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105,000.

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