NHTSA Complaint #11181579 — 2018 CHEVROLET COLORADO

CHEVROLET MONTEBELLO DELEARSHIP IN CALIFORNIA REFUSED TO DO ANY WORK ON OUR 2018 CHEVROLET COLORADO. WE RECEIVED A LETTER ABOUT A RECALL ON THE AIRBAGS OF THE TRUCK AND WE TOOK THE TRUCK IN DUE TO SOME ISSUES ON THE TRUCK AND THE RECALL. BECAUSE THEY FELT THE VEHICLE WAS TAMPERED WITH THEY DENIED TO DO ANY WORK ON THE TRUCK EVEN THE RECALL OF THE AIRBAGS!!!!! THE SERVICE TECHNICIAN WE WERE WORKING WITH SAID THEY WERE NOT GOING TO DEAL WITH US ANYMORE BC I MADE A COMPLAINT TO GM AND I WOULD NEED TO DEAL WITH THEM DIRECTLY THEY REFUSED TO PROVIDE ME ANY DOCUMENTATION EVEN AFTER THEIR SERVICE MANAGER SAID THEY WOULD. THIS IS NOT ACCEPTABLE FOR THEM TO REFUSE TO FIX SUCH A MAJOR SAFETY CONCERN AND TO BE HONEST THEY ARE BEING NEGLECTFUL AND SHOULD BE HELD ACCOUNTABLE FOR BEING SO UNETHICAL.