NHTSA Complaint #11181245 — 2015 MAZDA MAZDA3

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11181245
Vehicle 2015 MAZDA MAZDA3
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 21,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State DC

Consumer Description

THE INFOTAINMENT SYSTEM MALFUNCTIONS WHILE THE CAR IS BEING OPERATED, CREATING A SERIOUS DISTRACTION FOR THE DRIVER. FOR EXAMPLE, THE SYSTEM CAN BE TUNED TO THE RADIO AND THEN IT WILL RANDOMLY SWITCH TO THE PHONE FUNCTION AND DIAL A NUMBER AGAIN AT RANDOM FROM MY CONTACTS LIST.TRYING TO DISENGAGE THE CALL DOESN'T WORK AS IT KEEPS DIALING OR WILL REDIAL. THIS HAPPENS REPEATEDLY. IT WILL ALSO AT TIMES CHOOSE A RADIO STATION WHICH IS NOT THE ONE THAT HAS BEEN SELECTED. WHILE THESE MAY SOUND MINOR THEY CREATE A HAZARD BECAUSE THE DRIVER IS NOT ABLE TO CONTROL THE COMMUNICATIONS FEATURES WHEN THEY TAKE ON A LIFE OF THEIR OWN.

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