NHTSA Complaint #11181147 — 2014 FORD FOCUS ENGINE

Complaint Details

ODI Number	11181147
Vehicle	2014 FORD FOCUS
Component	ENGINE
Date of Incident	August 1, 2018
Date Filed	February 19, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WITHIN LESS THAN SIX MONTHS OF PURCHASING THE VEHICLE FROM AUTONATION FORD (1400 INTERSTATE 20 W, ARLINGTON, TX 76017, 1-(817) 200-4503), IT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (ENGINE AND ENGINE COOLING) AND FIELD SERVICE ACTION NUMBER: 14M02 (TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE). THE DEALER HAD NOT VERIFIED IF THERE WOULD BE AN OPTION FOR A LOANER VEHICLE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED REDUCED ENGINE POWER. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO BE DRIVEN BECAUSE IT COULD STALL AT ANY MOMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

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