NHTSA Complaint #11181024 — 2014 CHEVROLET EQUINOX ENGINE

Complaint Details

ODI Number	11181024
Vehicle	2014 CHEVROLET EQUINOX
Component	ENGINE
Date of Incident	January 20, 2019
Date Filed	February 19, 2019
Mileage	107,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

WHILE DRIVING AT ORDINARY HIGHWAY SPEEDS DURING COLD WEATHER OPERATIONS MY 2014 CHEVROLET EQUINOX WITH A 2.4L ECOTEC ENGINE EXPERIENCED A REAR MAIN SEAL FAILURE. THE FAILURE CAUSED A MAJORITY OF THE ENGINE OIL TO BE PUSHED OUT THROUGH THE REAR MAIN SEAL DESTROYING THE ENGINE. THIS FAILURE WAS CONSISTENT WITH THE SERVICE BULLETIN NO. 14882 (SEE ATTACHED), A PLUGGED PCV ORIFICE. ICING OF THE PCV ORIFICE IS A KNOWN ISSUE THAT CHEVROLET HAS FAILED TO ADDRESS. I CALLED CHEVROLET AND REQUESTED THEM TO COVER THE COST OF REPAIRING THE ENGINE WITH THE DESIGN DEFECT BUT THEY REFUSED TO EXTEND THE SPECIAL COVERAGE OF 10 YEARS OR 120,000 MILES. THIS PROBLEM OCCURS UNDER NORMAL OPERATING CONDITIONS BUT THE DESIGN DEFECT HAS NOT BEEN ADDRESSED BY CHEVROLET. I HAVE BEEN DAMAGED BY CHEVROLET'S DESIGN DEFECT AND REFUSAL TO REIMBURSE ME FOR THE AMOUNT IT COST TO REPAIR MY VEHICLE.

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