NHTSA Complaint #11180963 — 2015 FORD ESCAPE

WHILE I WAS DRIVING, THE DRIVER ELECTRIC SEAT BEGAN ADJUSTING ITSELF. WHEN I TRIED TO RETURN IT TO ITS POSITION, IT LAID BACK MORE. I SELECTED THE POSITION MEMORY BUTTON AND IT DID NOT RETURN IT TO ITS POSITION. THE SEAT CONTINUED TO RECLINE UNTIL IT WAS FULLY RECLINED. THANKFULLY MY GRANDCHILDREN WERE NOT WITH ME AS IT COULD HAVE HURT THEM IN THEIR BOOSTER SEATS. WOULD REQUEST THAT ALL ELECTRIC SEATS HAVE A MANUAL OVERRIDE BUILT IN TO AVOID UNINTENDED INJURY AND ESCAPE FROM THE SAFETY ENGINEERING APPROVED FOR THE VEHICLE. THE OWNERS MANUAL HAS SEVERAL PAGES ON PROPER SEAT ADJUSTMENT BUT NOTHING ON HOW TO CORRECT A FAULTY ELECTRIC SEAT THAT DOES NOT RESPOND AS INTENDED. THIS WOULD ALLOW THE SAFETY AND HAZARD PREVENTION ENGINEERED INTO THE DESIGN TO CONTINUE UNTIL SERVICE WAS AVAILABLE AND WOULD PREVENT UNINTENTIONAL INJURY IF SERVICE WAS NOT AVAILABLE IMMEDIATELY