NHTSA Complaint #11180881 — 2015 JAGUAR XJ

ON SATURDAY, FEBRUARY 9, 2019, AT ABOUT 5.45 P.M. I WAS DRIVING MY VEHICLE WITH MY WIFE AS THE FRONT SEAT PASSENGER. THE DRIVING CONDITIONS WERE GOOD AND WE BOTH HAD OUR SEAT BELTS ON. THERE WERE NO DISTRACTIONS IN THE CAR. I JUST GOT OFF THE WESTBOUND 118 FREEWAY AT THE SOUTHBOUND TOPANGA CANYON BLVD. OFF RAMP. I TURNED LEFT AND BROUGHT MY CAR TO A COMPLETE STOP AS THERE WERE OTHER CARS IN THE OUTER LANE (CLOSEST TO THE CURB.) THE CAR ROLLED FORWARD BY A COUPLE OF FEET DESPITE MY RIGHT FOOT BEING ON THE BRAKE PEDAL. MY WIFE ASKED WHAT WAS HAPPENING AND I REMARKED THAT THE BRAKES WERE NOT WORKING. THERE WAS AT THIS STAGE A GAP OF ABOUT FIVE FEET BETWEEN MY CAR AND THE ONE IN FRONT. I PRESSED THE BRAKE PEDAL HARDER AND THE VEHICLE, INSTEAD OF STOPPING, WENT INTO SUDDEN ACCELERATION. SOMEHOW THE CAR VEERED INTO THE INNER LANE (CLOSEST TO THE CENTER DIVIDER LINE) AND HIT A HONDA TRUCK ON ITS RIGHT SIDE NEAR THE FRONT DOOR AFTER IT HAD SPUN HAVING BEEN STRUCK BY ANOTHER VEHICLE. 4 CARS, INCLUDING MINE, WERE INVOLVED IN THE CRASH. MY CAR'S AIRBAGS DID NOT DEPLOY AND THERE WAS EXTENSIVE DAMAGE TO THE FRONT OF THE CAR, PARTICULARLY ON THE LEFT SIDE. THE CAR WAS TOWED TO AN AUTO SHOP AND THE CASE REPORTED TO THE POLICE AND MY TRIPLE A INSURANCE COMPANY. I ALSO REPORTED IT TO JAGUAR CORPORATE BUT DID NOT GET MUCH HELP FROM THEM. I AM WAITING TO HEAR FROM MY INSURANCE COMPANY REGARDING THE DISPOSITION OF THE VEHICLE, BUT FEEL JAGUAR HAS TO TAKE ITS SHARE OF THE LIABILITY. PLEASE ADVICE ME ON MY COURSE OF FUTURE ACTION. PLEASE ALSO INVESTIGATE THIS MECHANICAL AND ELECTRONIC FAILURE IN THE VEHICLE.