NHTSA Complaint #11180843 — 2009 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11180843
Vehicle	2009 FORD ESCAPE
Component	STEERING
Date of Incident	February 14, 2019
Date Filed	February 18, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

STEERING ASSIST SUDDENLY STOPPED WORKING ON MY 2009 FORD ESCAPE. I STOPPED FOR LUNCH THEN CRANKED IT AND STEERING WAS EXTREMELY HARD TO TURN. FORD DEALERSHIP SAID IT IS THE TORQUE ASSEMBLY. I ALSO NOTICED THE SEATBELT ALARM HAD QUIT WORKING AND THE CLOCK NEEDED RESET. NUMEROUS ISSUES WITH TIRE PRESSURE SENSORS. THERE HAS BEEN A TERRIBLE VIBRATION OR SHAKING IN THE STEERING WHEEL WHILE STOPPED WITH FOOT ON THE BRAKE SINCE PURCHASE. I ALSO HAD PROBLEMS IN THE STEERING COLUMN IN 2011, JUST AFTER PURCHASE. THERE IS A RECALL ON THE TORQUE ASSEMBLY FOR SAME YEAR OF CAR BUT NOT MY VIN, OF COURSE.

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