NHTSA Complaint #11180617 — 2013 FORD ESCAPE

WHILE DRIVING, MY ENGINE COOLANT LOW NOTICE CAME ON AND THEN A BEEPING STARTED AND THE WARNING CAME UP THE ENGINE WAS OVERHEATING AND TO STOP SAFELY. I HAD THE CAR CHECKED, A HEATER HOSE AND COOLANT REPLACED. 3 WEEKS LATER, AGAIN AFTER A COLD START (IT WAS 25 OUT) I STARTED THE CAR AND THE ENGINE COOLANT LOW WARNING CAME ON AND RIGHT AFTER STARTING TO DRIVE, THE WARNING NOISES CAME ON AND THE CAR STOPPED. I HAD IT CHECKED BY BOTH FORD AND ANOTHER MECHANIC. THE OTHER MECHANIC WAS TOLD BY FORD IT WAS A SOFTWARE UPDATE HOWEVER, FORD SAYS THERE IS NOT UPDATE AND THEY CANNOT FIND ANYTHING WRONG WITH THE VEHICLE.