NHTSA Complaint #11180457 — 2018 HONDA CR-V

AFTER HAVING A MANDATORY UPDATE DONE BY HONDA JANUARY 3 2019 I NO LONGER HAVE HEAT IN MY VEHICLE WHEN ITS BELOW FREEZING. MY WINDOWS CANNOT STAY DEFROSTED OR SAFE TO SEE OUT OF. I HAVE TO KEEP PULLING OVER TO SCRAPE WINDOWS DURING STORMS. ALSO FEBRUARY 14 I NOTICED MY ENGINE RAPPING BADLY. I HAD IT TOWED TO THE HONDA DEALER. MY ENGINE OIL WAS 1 INCH OVER THE HIGH FILL LINE. HONDA CORPORATE TOLD THE DEALERSHIP TO TELL ME THAT IT'S 100% NORMAL AND FINE, AND OIL DILUTION IS NORMAL AND FINE. MY ENGINE IS RAPPING BADLY, I HAVE HAD COWORKERS WHO ARE ASE CERTIFIED LOOK AT THE VEHICLE AND THEY SAID THAT'S ENGINE DAMAGE AND THE ENGINE WILL FAIL AND PROBABLY SOON. MY OIL WAS LAST CHANGED 1600 MILES AGO, AND IN THAT TIME IT GOT 1 INCH OVER FILLED, GASOLINE IS IN MY OIL NOW. HONDA DENIES THE HEAT AND THE OIL DILUTION. YOU MUST INTERVENE AND HELP HONDA CRV CUSTOMERS! THERE ARE THOUSANDS OF U S EXPERIENCING THIS AND HONDA REFUSES TO HELP!! PLEASE HELP! I HAVE A VIDEO OF MY ENGINE RAPPING, COMPARED IT TO OTHER HONDA CRV'S AND MINE IS DEFINITELY GOT SOMETHING WRONG!