NHTSA Complaint #11180341 — 2017 RAM 1500

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11180341
Vehicle	2017 RAM 1500
Component	VISIBILITY/WIPER
Date of Incident	January 18, 2018
Date Filed	February 15, 2019
Mileage	12,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2017 RAM 1500. WHEN THE CONTACT ATTEMPTED TO ROLL DOWN THE DRIVER SIDE WINDOW, IT DERAILED AND CAME OFF TRACK. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED DURING ICY WEATHER. THE VEHICLE WAS TAKEN TO DAVE DENNIS CHRYSLER JEEP DODGE RAM (4232 COLONEL GLENN HWY, DAYTON, OH 45431) WHERE THEY REPLACED THE CLIPS ON THE WINDOW ON FOUR DIFFERENT OCCASIONS. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000. *TT*JB

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