NHTSA Complaint #11180226 — 2013 INFINITI EX37
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11180226 |
| Vehicle | 2013 INFINITI EX37 |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WI |
Consumer Description
THIS CAR HAS 55,000 MILES AND IS WELL MAINTAINED. COMMUTING TO WORK THE STEERING PARTIALLY SEIZED AT AN INTERSECTION NEGOTIATING A RIGHT TURN. THE STEERING GROWLS AT LOW ENGINE SPEED AND IS VERY DIFFICULT TO STEER. THE REPAIR SHOP CALLED THE INFINITI DEALER FOR A POWER STEERING PUMP. NO NEW OR RECONDITIONED PUMPS ARE AVAILABLE AND 30 PUMPS ARE ON BACK ORDER. MAJOR AFTERMARKET PART SUPPLIERS ARE ALSO OUT OF STOCK. THIS LOOKS LIKE A MAJOR FAILURE. THERE IS NO RECALL ON THIS ISSUE.