NHTSA Complaint #11180107 — 2012 FORD FOCUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11180107
Vehicle 2012 FORD FOCUS
Component ENGINE
Date of Incident
Date Filed
Mileage 49,560 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

I HAVE BEEN COMPLAINING OF AND DEALING WITH A ENGINE/TRANSMISSION ISSUE SINCE PURCHASING THIS VEHICLE. I WAS TOLD SEVERAL TIMES BY MY DEALERSHIP THAT IT IS JUST THE TYPE OF GAS SIPPING ENGINE THE CAR HAS AND IT IS NORMAL. I AM 50 YEARS OLD AND NEVER HAD A CAR THAT RESPONDED AS POORLY THIS ONE HAS BUT ALSO NEVER HAD A CAR WITH SPECIAL TYPE OF ENGINE. IT HAS STALLED WHILE ENTERING AN INTERSECTION A COUPLE OF TIMES, LACKS PICK UP SOMETIMES OR JOLTS (LIKE TRANSMISSION ISSUES) WHEN GOING FROM STOPPED POSITION. IT WILL SOMETIMES JOLTS GOING UP HILLS WHILE CAR IS SWITCHING GEARS AS WELL AT A NORMAL BACK ROAD SPEED. AN ENGINE RECALL WAS PUT OUT SEVERAL MONTHS AGO WITH NO REMEDY YET. NOW THE ENGINE LIGHT IS COMING ON SOMETIMES (AFTER JUST HAVING THE CAR SERVICED AND GONE THROUGH FOR FLUIDS, ETC). MY CAR HAS 50K MILES ON IT ONLY AND IS BEING DRIVEN BY MY SON NOW. I AM WORRIED ABOUT THE SAFETY BUT DON'T WANT TO SELL IT WITH OPEN RECALLS AND THE LEMON LAWS HERE IN MA. I FEEL LIKE I AM STUCK WITH A LEMON MYSELF. I WANT TO KNOW WHAT TIMEFRAME THEY WILL BE GIVEN TO COME UP WITH A FIX BEFORE SOMEONE IS KILLED?

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