NHTSA Complaint #11179825 — 2010 FORD F-150

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11179825
Vehicle	2010 FORD F-150
Component	POWER TRAIN
Date of Incident	July 9, 2011
Date Filed	February 13, 2019
Mileage	4,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2010 FORD F-150. WHILE DRIVING APPROXIMATELY 10-15 MPH, THE VEHICLE DOWNSHIFTED FROM SECOND TO FIRST GEAR ON ITS OWN. THE VEHICLE WAS TAKEN TO THAYER FORD (LOCATED AT 18039 N DIXIE HWY, BOWLING GREEN, OH 43402, (888) 440-5271) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE SOFTWARE NEEDED TO BE UPDATED. THE SOFTWARE WAS UPDATED, BUT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

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