NHTSA Complaint #11179788 — 2011 CHEVROLET TRAVERSE

THIS IS TOWARD CHEVROLET AND ANY OTHER VEHICLE MAKERS THAT REQUIRE EXCESSIVE USE OF DEALERSHIPS FOR MINOR MAINTENANCE. I HAVE COMMUTED 40 MILES DAILY FOR 18 YEARS, I HAVE PREVIOUSLY OWNED FORD VEHICLES AND HAD NO ISSUES WITH DOING MINOR REPAIRS MYSELF. WITH MY CHEVY VEHICLE I HAVE TO TAKE IT INTO THE DEALERSHIP OR REPAIR SHOP TO CHANGE A SIMPLE HEADLIGHT BECAUSE OF THE GREEDY DESIGN OF THE VEHICLE. THEY DID THIS ON PURPOSE SO THEY COULD MAKE MORE MONEY AT THE DEALERSHIP AFTER SALES. IN THE PAST WHEN I DROVE FORDS IF MY HEADLIGHT WENT HOME I WOULD STOP A COUPLE BLOCKS FROM MY WORK AND POP ONE IN. I STOPPED ON EXIT RAMPS AND ADDED A NEW ONE MANY TIMED, KEEPING A EXTRA IN MY GLOVE BOX LIKE A PREPARED DRIVER. WITH MY TRAVERSE I HAVE GO IN AND HAVE THE TIRE TAKEN OFF AND THE WHEEL WHEEL PLASTIC OFF TO CHANGE THE HEADLIGHT. THIS IS COMPLETELY UNSAFE AND RIDICULOUS. I'VE COMPLAINED TO CHEVY WITHOUT A RESPONSE. THIS NEEDS TO CHANGE TO SAVE LIVES. IT IS VERY DANGEROUS FOR LONG COMMUTERS. IMAGINE BEING ON VACATION AND HAVING TO SPEND A DAY OF IT AT A DEALERSHIP GETTING YOUR HEADLIGHT CHANGED FOR $125.00. WE LIVE IN MN AND FREQUENTLY HAVE TO CHANGE BULBS DUE TO --60 DEGREE WIND CHILLS. IT'S IMPOSSIBLE TO KEEP UP WITH, AND SHOULD BE ILLEGAL. WHEN YOU SPEND $30K-50K ON A VEHICLE IT SHOULD BE SAFE AND EASY TO MAINTAIN SAFETY. DON'T EVEN GET ME STARTED ON HAVING TO PULL OUT THE FLOORING OF THE 2ND ROW TO CHANGE A BATTERY.