NHTSA Complaint #11176595 — 2016 RAM 1500

THE ORIGINAL PROBLEM HAPPENED EARLIER IN JANUARY OF 2019. I OPENED MY VEHICLE AND UPON STARTING IT, I BEGAN TO PUT MY SEAT BELT ON I NOTICED THE TENSION ON THE BELT WAS NON EXISTENT. IN FACT I HAD TO "HELP" THE BELT BACK DOWN INTO THE PULLEY. IT HAS NOT WORKED SINCE. SHORTLY AFTERWARDS MY AIR BAG LIGHT CAME ON ON MY DASH. I HAVE RECEIVED MULTIPLE FACTORY RECALL POSTCARDS IN THE MAIL AT MY NEW HOUSE LISTING MY VIN/VEHICLE AS WELL AS ISSUES WITH THE SEAT BELT AND AIR BAG SYSTEM. UPON RECEIVING THESE POSTCARDS, I FOLLOWED THE INSTRUCTIONS AS IT STATED ON THE CARD AND CALLED TWO LOCAL RAM SERVICE CENTERS: BRUNSWICK AUTO MART 3031 CENTER RD, BRUNSWICK, OH 44212 (330) 460-0721 (AUTHORIZED RAM SERVICE CENTER) AND SPITZER CHRYSLER DODGE JEEP RAM CLEVELAND 13001 BROOKPARK RD, BROOK PARK, OH 44142 (216) 267-2100. THE BRUNSWICK SERVICE CENTER REFUSED TO ACKNOWLEDGE THE RECALLS AS THEY PERTAIN TO MY VEHICLE AND TOLD ME THAT I WOULD BE CHARGED. THE BROOK PARK SERVICE CENTER TOLD ME THAT MY VIN WAS NOT COMING UP IN THEIR SYSTEM. I STILL RECEIVE THE VEHICLE RECALL POSTCARDS FROM FIAT-CHRYSLER-DODGE-RAM HOWEVER MY LOCAL SERVICE CENTERS REFUSE TO FIX THE ISSUES BECAUSE I DIDNT PURCHASE FROM THEM. I ORIGINALLY PURCHASED THIS VEHICLE OUT OF STATE. I HAVE ALSO HAS PROBLEMS WITH MY TURN SIGNAL LAMP CONSISTENTLY GOING OUT. I PURCHASED THE VEHICLE WITH LESS THAN 15,000 MILES ON IT. IT NOW HAS A LITTLE OVER 30,000 MILES.