NHTSA Complaint #11176560 — 2010 FORD EDGE POWER TRAIN

Complaint Details

ODI Number	11176560
Vehicle	2010 FORD EDGE
Component	POWER TRAIN
Date of Incident	January 30, 2019
Date Filed	February 12, 2019
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

2010 FORD EDGE AWD TRANSFER CASE JUST FAILED 01/30/19 APPROX. 85,000 MILES. WE HAVE HAD ALL OIL SERVICE DONE AT FORD DEALER. THEY ADVERTISE THEY CHECK AND TOP OFF ALL FLUIDS I GUESS THEY MISSED A FEW. WE JUST HAD IT TO THE DEALER PRIOR TO OUR WARRANTY ENDING IN NOVEMBER 2018 FOR ENGINE OIL LEAK AND OTHER ITEMS TO BE REPAIRED. IF THIS HAS BEEN A PROBLEM THAT FORD HAS BEEN AWARE OF WHY WEREN'T THE DEALERS AT LEAST NOTIFIED TO INSPECT AND CHECK THE FLUID IN TRANSFER CASE. IS FORD GOING TO CORRECT THIS PROBLEM OR LIKE EVERYONE ELSE AND MYSELF I WILL BE STUCK WITH A REPAIR BILL OF $2500.00 - $3500.00 THIS IS NOT WRIGHT FORD HAS KNOWN ABOUT THIS FOR QUITE SOME TIME.

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