NHTSA Complaint #11176429 — 2014 TOYOTA PRIUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11176429
Vehicle	2014 TOYOTA PRIUS
Component	ENGINE
Date of Incident	December 1, 2018
Date Filed	February 12, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

DEALER MECHANICS AT TOYOTA BERKELEY, TOYOTA VALLEJO AND CITY IN DALY CITY ALL HAVE STATED THAT THE CRACK IN MY OIL TANK IS A 'WELL KNOWN' MANUFACTURER DEFECT. THE MECHANICS STATE WHEN BUILDING THAT PART, A MACHINE CLAMPED THE 2 PARTS TOGETHER. BUT THE MACHINE DOESN'T WIPE IT DOWN BEFOREHAND AND ANY OIL WILL KEEP THE 2 PIECES SEPARATED, WHICH EVENTUALLY FORM A CRACK. WHEN THE OIL IS LEFT UNCHANGED FOR A PERIOD OF TIME THE CRACK GETS BIGGER, THE OIL LEAKS AND EVENTUALLY DOESN'T WORK. I WAS TOLD IF I KEEP UP WITH MY REGULAR OIL CHANGES, IT SHOULD WORK. BUT I GET ANXIETY NOW EVERY TIME THAT MAINTENANCE LIGHT GOES ON AND I FEEL LIKE I HAVE TO CHANGE THE OIL IMMEDIATELY OR ELSE.

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