NHTSA Complaint #11176422 — 2009 HONDA PILOT

"EXCESSIVE ENGINE OIL BURN" VEHICLE IS EQUIPPED WITH THE OIL LIFE MINDER AND MANUFACTURER RECOMMENDS THE OIL CHANGE WHEN THE OIL LIFE DROPS TO 15% AND BELOW. BUT VEHICLE NEVER MADE IT FOR AN OIL CHANGE WITHOUT ADDING/TAPPING OFF TWO 1 QUARTS OF ENGINE OIL. THIS IS THE SECOND TIME I HAD CALLED THEM ABOUT THE ISSUE. THE FIRST TIME I BROUGHT THE VEHICLE TO THE DEALER TO CHECK THEY HAD THE OIL CHANGE DONE AND SAID TO RETURN BACK AFTER 1000 MILES TO CHECK THE OIL. RESULT TO THAT THEY CONCLUDED THAT THE OIL BURN IS WITHIN THE NORMAL RANGE. BUT THE REMAINDER OF THIS OIL CHANGE RESULTED TO ME TAPPING OFF TWO 1 QUART ENGINE OIL WITH 30% OIL LIFE LEFT. RESEARCH SHOWS THAT A LOT OF SIMILAR MODEL IS EXPERIENCING EXCESSIVE OIL BURN AS WELL. THE DEALER MENTIONED THAT THE COST TO FIX THE ISSUE IS AROUND $3,800! I WANT THE MANUFACTURER TO RELEASE THIS ISSUE TO THE PUBLIC AS A RECALL AND TO OFFER TO FIX THE PROBLEM FREE OF CHARGE. THIS IS DEFINITELY A DESIGN/MANUFACTURER DEFECT. THIS BRAND WAS SAID TO BE KNOWN FOR RELIABILITY BUT NOT REALLY AND I DON'T THINK SO. I CONSIDER NOT BUYING THIS BRAND AGAIN AND DEFINITELY WILL WON'T RECOMMEND.