NHTSA Complaint #11176380 — 2015 HONDA PILOT

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11176380
Vehicle 2015 HONDA PILOT
Component SUSPENSION
Date of Incident
Date Filed
Mileage 32,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

2015 PILOT BEGAN HEARING OINKING SOUNDS AT 22K MILES (3/18). DEALERSHIP COULDN'T "REPLICATE" SO THEY TIGHTEN SUSP. BOLTS. I CONTINUED TO HEAR NOISE BUT SOUND INCREASED. TOOK TO DEALERSHIP AT 32K MILES (1/2019) MADE THEM ROAD TEST WITH ME. I WAS TOLD I NEEDED TO REPLACE FRONT STABILIZER BAR LINK. DROVE OFF LOT SOUND STILL THERE, RETURNED AGAIN. FINALLY THEY REPLACED BALL JOINTS. THE SOUND IS GONE. I COULD HAVE BEEN DEAD AS THIS IS A VERY SERIOUS ISSUE IF THEY HAD COME OFF. OF COURSE DIAGNOSIS OCCURRED JUST AFTER WARRANTY ENDED. SO SAD FOR HONDA ON PRODUCT THAT IS NO LONGER SAFE AND YOU WANT THE CUSTOMER TO PAY FOR YOUR INCOMPETENCE. REPAIR COST ME $821.

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