NHTSA Complaint #11176380 — 2015 HONDA PILOT
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11176380 |
| Vehicle | 2015 HONDA PILOT |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | 32,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
2015 PILOT BEGAN HEARING OINKING SOUNDS AT 22K MILES (3/18). DEALERSHIP COULDN'T "REPLICATE" SO THEY TIGHTEN SUSP. BOLTS. I CONTINUED TO HEAR NOISE BUT SOUND INCREASED. TOOK TO DEALERSHIP AT 32K MILES (1/2019) MADE THEM ROAD TEST WITH ME. I WAS TOLD I NEEDED TO REPLACE FRONT STABILIZER BAR LINK. DROVE OFF LOT SOUND STILL THERE, RETURNED AGAIN. FINALLY THEY REPLACED BALL JOINTS. THE SOUND IS GONE. I COULD HAVE BEEN DEAD AS THIS IS A VERY SERIOUS ISSUE IF THEY HAD COME OFF. OF COURSE DIAGNOSIS OCCURRED JUST AFTER WARRANTY ENDED. SO SAD FOR HONDA ON PRODUCT THAT IS NO LONGER SAFE AND YOU WANT THE CUSTOMER TO PAY FOR YOUR INCOMPETENCE. REPAIR COST ME $821.
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