NHTSA Complaint #11176173 — 2017 CHEVROLET MALIBU

TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. WHILE DRIVING APPROXIMATELY 50 MPH, THE SPEED SUDDENLY REDUCED TO 25 MPH. THE MESSAGE 'ENGINE POWER IS REDUCED' WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO PAGE CHEVROLET (6500 LITTLE RIVER TURNPIKE, ALEXANDRIA, VA) WHERE IT WAS DIAGNOSED THAT THE INTERNAL PARTS OF THE ACCELERATOR PEDAL ASSEMBLY WERE DEFORMED AND CAUSED THE FAILURE. THE ACCELERATOR PEDAL WAS REPLACED AND THE FAILURE WAS REMEDIED; HOWEVER, THE FAILURE RECURRED APPROXIMATELY EIGHT MONTHS LATER. THE VEHICLE WAS TOWED TO OURISMAN CHEVROLET (18201 OLD RICHMOND HWY, ALEXANDRIA, VA) WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.