NHTSA Complaint #11176038 — 2013 BMW 528I

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11176038
Vehicle	2013 BMW 528I
Component	AIR BAGS
Date of Incident	February 10, 2019
Date Filed	February 10, 2019
Mileage	84,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

WHEN MAKING TURNS I HEAR A CLICKING NOISE. GOING INTO TURN AND COMING OUT OF TURN NOISE CAN BE HEARD FROM THE STEERING WHEEL ITSELF. THIS HAPPENS ONLY WHEN MAKING TURNS ANYWHERE. AFTER INVESTIGATING COME TO MY ATTENTION THAT THE CLOCK SPRING JUST FOR NO REASON BREAKS CONNECTION WHICH MAKE THE AIR BAG RESTRAINT LIGHT COM ON AND YOU LOOSE CONTROL OF ANY FUNCTIONS ON STEERING WHEEL. FUNCTIONS LIKE CRUISE CONTROL,RADIO CONTROL...ETC. CONNECTIONS INSIDE A STEERING WHEEL SHOULDN'T BE SNAPPING OFF IF THEY WERE DESIGNED CORRECTLY IN A 2013 VEHICLE. I BELIEVE THIS MAY HAVE SOMETHING TO DO WITH AIRBAG RECALL AS WELL. IN THAT THESE PART WERE EITHER NOT INSTALLED CORRECTLY OR THEY WERE JUST FAULTY.

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